Help

If you encounter problems, we recommend the following strategies:

  • Take a step back, and make sure to thoroughly go over the tutorial.

  • If that doesn’t work, try the following:
    • Verify your microscope calibration and compare SLMeasure results with conventional “ruler on screen” methods.
    • Verify that the loaded image is not compressed or altered. Compressed and altered images will be detrimental. As the analysis relies on the information stored in the images.
  • If that doesn’t work, submit an issue.

  • If you don’t hear back in 3 days, email Utku Gulbulak, PhD or email Ken Campbell, PhD.